In the case of a claim or a circumstance which may give rise to a claim, please contact us using the details below as soon as possible (and in any event within 14 days of becoming aware of the matter which might cause loss). Please quote your name, policy number and full details of your claim:
Email – claims@firsteuropean.eu
Post – Attn: Claims Department, First European Title Insurance Company Limited, Signature - Portomaso Business Centre, Portomaso, St. Julian’s, STJ 4011, Malta
N.B. – When sending emails you should not include any personal, financial or other confidential details, as this is not a secure method of communication.
For further information, please consult your policy documentation which will describe in detail the procedures and conditions that you will need to follow. Our claims team can also be contacted by telephone on (+356) 2010 7285.
Upon receipt of your claim, First European Title Insurance Company Limited will acknowledge your claim within two working days, and will respond to your claim as quickly as possible setting out our proposed way forward or asking for further information.